SMS Cancellation & Privacy Rights

Take control of your notifications and understand your data privacy rights. Learn how to manage marketing communications and exercise your privacy options.

Fatma Arslan
Privacy Specialist
Updated January 2026

Whether you want to stop receiving promotional SMS messages or want to understand your data privacy rights, this comprehensive guide covers everything you need to know. Betpas respects user privacy and provides multiple ways to manage your communication preferences.

Cancel SMS

Stop promotional texts

Privacy Rights

Your data rights

Email Settings

Manage email alerts

Push Notifications

Browser & app alerts

How to Cancel SMS Notifications

There are three ways to stop receiving SMS notifications from Betpas. Choose the method that works best for you.

1 Through Account Settings

The quickest way to manage your SMS preferences:

  1. Log in to your Betpas account
  2. Navigate to Profile → Settings
  3. Find the Notification Preferences section
  4. Toggle off SMS notifications
  5. Click Save Changes to confirm

Changes take effect immediately

2 Via Live Support

If you prefer personal assistance:

  1. Open the Live Support chat
  2. Say: "I want to cancel SMS notifications"
  3. Verify your registered phone number
  4. The agent will process your request immediately

Processing time: 1-2 minutes with live agent

3 Reply STOP to SMS

The simplest method for promotional messages:

  1. Open any promotional SMS from Betpas
  2. Reply with the word "STOP"
  3. You'll receive a confirmation message
  4. Your number is removed from the marketing list

⚠ This only stops promotional SMS, not security alerts

Types of Notifications

Understanding which notifications can be disabled helps you make informed choices about your communication preferences.

Promotional SMS

Can Disable

Bonus offers, campaigns, special promotions

Marketing Emails

Can Disable

Newsletter, promotions, new features

Security Alerts

Required

Login attempts, password changes, 2FA codes

Transaction Alerts

Required

Deposits, withdrawals, account changes

Important Notice

Security and transaction notifications cannot be disabled as they protect your account and ensure you're informed about financial activities. This is a regulatory requirement for licensed operators.

Your Data Privacy Rights

Under data protection regulations (including GDPR for European users), you have specific rights regarding your personal data. Betpas is committed to honoring these rights.

Right to Access

Request a copy of all personal data Betpas holds about you, including betting history, payment records, and account information.

Right to Rectification

Correct any inaccurate or incomplete personal information in your account. Update your profile details at any time.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements for financial and regulatory compliance.

Right to Restriction

Limit how your data is processed while maintaining your account. Useful during disputes or verification periods.

Right to Portability

Receive your data in a machine-readable format that can be transferred to another service provider.

Right to Object

Object to processing of your data for marketing purposes, profiling, or other non-essential activities.

How to Submit a Data Request

To exercise any of these rights, follow these steps:

  1. Contact Live Support or send an email to the data protection team
  2. State your request clearly: "I wish to exercise my right to [access/erasure/etc.]"
  3. Complete identity verification to protect your data from unauthorized requests
  4. Receive confirmation within 72 hours
  5. Request fulfilled within 30 days (as required by law)
Data Retention Notice

Certain data must be retained for legal and regulatory purposes:

  • Financial transaction records: 5-7 years
  • Identity verification documents: Duration of account + 5 years
  • Responsible gambling records: As required by licensing authority

Managing Email Notifications

You have full control over which emails you receive from Betpas.

Unsubscribe from Marketing Emails

Email Preference Center

Access your email preferences through Account Settings → Notifications → Email Preferences to manage:

Disabling Push Notifications

Push notifications from browsers and mobile apps can be managed through your device or browser settings.

Chrome

  1. Click the lock icon in address bar
  2. Select "Site settings"
  3. Find "Notifications"
  4. Set to "Block"

Safari

  1. Open Safari Preferences
  2. Go to "Websites" tab
  3. Select "Notifications"
  4. Find Betpas and select "Deny"

Firefox

  1. Click the lock icon
  2. Click "Connection Secure"
  3. Select "More Information"
  4. Go to Permissions → Notifications

Mobile Devices

  1. Go to phone Settings
  2. Find Apps/Applications
  3. Select Betpas app
  4. Toggle off Notifications

Frequently Asked Questions

How long does it take to stop receiving SMS?
Changes made through account settings take effect immediately. If you replied STOP to an SMS, it may take up to 24 hours for the system to fully process your request.
Will I still receive important account notifications?
Yes, security alerts (login attempts, password changes) and transaction notifications (deposits, withdrawals) will continue to be sent as they are required for account security and regulatory compliance.
Can I request all my data to be deleted?
You can request data deletion, but certain records must be retained for legal purposes (typically 5-7 years for financial records). Non-essential data will be deleted upon request.
How do I change my phone number for notifications?
Update your phone number through Account Settings → Personal Information, or contact Live Support for assistance with verification.
What happens to my data if I close my account?
Upon account closure, marketing preferences are deleted immediately. Legal retention records are kept as required by law, then securely deleted after the retention period expires.

Need Help With Privacy Settings?

Our support team can assist you with managing notifications and privacy preferences.

Contact Live Support

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